Free Standard Delivery on qualifying orders over £120.00
The White Company

Returns

We hope you love every purchase. If something is not quite right, eligible items can be returned within 30 days of receipt.

Items must be unused, in their original condition and returned with all packaging and labels attached.

How to make a return

Return an online order
  • Keep your order number to hand
  • Pack items securely
  • Use a tracked return service
Return to a store

Bring the item and proof of purchase to an eligible store.

Refund timings

Refunds are made to the original payment method after the return is processed.

Need help?

Free Standard Delivery

On qualifying orders for your selected country

Import and Tax Duties

We pay it all on your behalf

Premium Gift-Box Service

A chic finishing touch